'We can't move ahead,' Family stuck in limbo after hurricane destroys home
Hurricane Fiona is one of the most catastrophic events to hit Atlantic Canada; weeks later, many have found their insurance won't cover the damage.
"We're hearing more often of insurance companies turning them down," said Brian Button, mayor of Port aux Basques. "We are hearing more denials than we are of the positive coverage."
As homes in the small Newfoundland coastal town were ripped from foundations and pulled out to sea, people like the Savery family, who moved to the town from the Barrie area three years ago, are still searching for answers.
A photo of their iconic blue home teetering on the edge of a cliff was shared worldwide, capturing the moment before it was torn apart by wind and waves.
An Ontario family's iconic blue house is swept away in Hurricane Fiona's path in Port aux Basques, N.L. (Courtesy: R. Roy Wreckhouse Press)
Peggy Savery said she initially understood that her claim was denied, but on Wednesday was told it's still up in the air.
After receiving a letter on October 8, that stated in part, "We reserve the right based on your insurance policy terms and conditions to close your file without compensation regardless of whether the investigation has to be completed or not."
"They know they are the reason why we can't move ahead," said Savery. "To find out that we're being held up even longer because of our insurance company is very frustrating."
She said until she knows one way or the other, her family is stuck in limbo and applying for any federal or provincial disaster relief.
According to the Insurance Bureau of Canada (IBC), storm surges are not typically covered by insurance, even with an add-on policy to cover floods.
"The risk modelling for storm surge and what causes the ocean to enter homes and properties, that modelling needs to be further developed," said Amanda Dean, vice president of Atlantic IBC.
The situation is exposing gaps in an industry trying to catch up as disasters become more frequent and unpredictable.
"That's why our industry is so motivated to sit at the table with government and talk about private and public partnerships in order to help those who are at the highest risk," said Dean.
In the meantime, the road to recovery is littered with more questions than answers.
"Back in the day, it was necessary to build the homes by the sea, but is it today? That's the question we have to ask ourselves," said Button.
As many wait to see what provincial and federal support they may qualify for, a GoFundMe campaign for the Savery's has raised nearly $50,000.
CTVNews.ca Top Stories
Several flight attendants from Pakistan have gone missing after landing in Canada
Multiple flight attendants from Pakistan International Airlines have abandoned their jobs and are believed to have sought asylum in Canada in the past year and a half, a spokesperson for the government-owned airline says.
BREAKING Ottawa public school board, 3 Toronto-area school boards launch lawsuit against social media giants
The Ottawa-Carleton District School Board and three school boards in the Toronto-area have launched legal action against social media giants, accusing them of "disrupting students' fundamental right to education."
Doctors visiting a Gaza hospital are stunned by the war's toll on Palestinian children
An international team of doctors visiting a hospital in central Gaza was prepared for the worst. But the gruesome impact Israel’s war against Hamas is having on Palestinian children still left them stunned.
Crypt near Marilyn Monroe and Hugh Hefner could fetch US$400,000 at auction
A one-space mausoleum crypt in the vicinity of Marilyn Monroe and Hugh Hefner will go on auction Saturday, when it is expected to reach between US$200,000 and $400,000.
This Toronto restaurant is no longer accepting tips. Here's how it's going
A Toronto restaurant introduced a surprising new rule that reduced the cost of a meal and raised the salaries of staff – tipping is no longer accepted.
A Nigerian woman reviewed some tomato puree online. Now she faces jail
A Nigerian woman who wrote an online review of a can of tomato puree is facing imprisonment after its manufacturer accused her of making a “malicious allegation” that damaged its business.
Premiers not being truthful about carbon tax, Trudeau says while sparks fly in Ottawa
Prime Minister Justin Trudeau says Conservative premiers across the country are 'not telling the truth' when it comes to the carbon tax. Trudeau's comments came as fresh sparks were flying in Ottawa at a recalled House of Commons committee.
Far North police 'dispatch' polar bear stalking schoolyard
Police and local hunters in an Ontario Far North First Nation community have “dispatched” a polar that was showing abnormal behaviour and treating the area as a hunting ground.
What new auto insurance reforms will mean for Ontarians, if they get introduced
Ontario has among the highest rates for auto insurance premiums in Canada -- just below Alberta and Nova Scotia -- however, the introduction of an insurance reform in the provincial budget could soon lower prices.